SHOPPING BAG (0)
MY ACCOUNT | VIEW MY BAG
Search SKU# or Product Name:
 
Home
Contact Us



CUSTOMER SERVICE

For answers to general questions please send an e-mail inquiry to our customer service department. Dashing Diva telephone support is available 9am-5pm U.S. EST, Monday through Friday. Call toll-free: 1.866.665.DIVA (3482). For answers to many frequently asked questions see topics below.


Nail Product Packaging

Each kit of full cover pre-decorated nails comes complete with 32 nails with 10 different fingernail sizes. Pink gel glue used in the application process is also included with each kit.

Order Processing

Most orders are processed within 24-48 hours of receipt (not including weekends and holidays). Orders with 2nd day air shipping service will be processed the same day if received by 10:00 AM Eastern Time.

Shipping & Handling (Shipment within the U.S. only)


Order Value
Ground Shipping Service
2nd Day Air Shipping Service
up to $25
$8.95
$15.95
$25 to $50
$9.95
$18.95
$50 to $75
$10.95
$18.95
$75 to $100
$14.95
$19.95
$100 to $500
$17.95
N/A
$500 to $1000
$39.95
N/A
$1000 to $2000
$54.95
N/A
$2000 to $5000
$65
N/A

Please note that because of Dept. of Transportation Regulations Nail Enamel is considered a hazardous material. Therefore, to avoid excessive air shipping handling costs, any purchase that includes nail enamel will only be shipped ground shipping service. There is no extra charge for shipping nail enamel ground shipping service.

Currently Dashing Diva only ships within the Continental U.S, Alaska, Hawaii and Puerto Rico. Alaska, Hawaii and Puerto Rico shipments must be shipped 2nd day air shipping service. We're sorry, but we cannot ship to P.O. Boxes and APO/FPO addresses. Currently, Dashing Diva does not ship internationally. 
(Top)

Delivery Time

*Ground- order delivery within 5-7 business days from ship date.
*2nd Day Air- order delivery within 2-3 business days from ship date.

Return Policy

Dashing Diva is committed to provide products with the highest quality standards. If for any reason you are not satisfied with your Dashing Diva product, simply return it within 30 days and we will exchange or credit your account for the full amount of the purchase (excluding shipping costs). The original receipt indicating your reason for return must be included. Return shipping fees are not included. Products must be unused in original packaging!

Dashing Diva Return Address:
Dashing Diva Franchise Corporation
Attn: Customer Service
1 Harbor Park Drive, Port Washington, NY 11050

Online Security

Dashing Diva is committed to provide a secure and safe shopping experience for our customers. Our site is registered and certified by Verisign and GeoTrust to insure the security of your credit card information. Likewise Dashing Diva uses SSL (Secure Sockets Layering) encryption, which protects confidential information and will not allow unauthorized users to view your private credit card and personal information. (Top)

Sales Tax

We are required to collect sales tax for deliveries to NY State and NJ State.
The combined state and local sales tax of the delivery destination is charged.


Product Color

Color samples should be used as a reference only in conjunction with the descriptions. Due to the nature of color-coding on the Internet, there may be slight variances in color with products as they appear on screen and in actuality.

Account Set-Up

To set-up a Dashing Diva account, simply click on the "MY ACCOUNT" tab located in the top right corner of our website. You will then be directed to a page that asks you to enter personal information needed to expedite your online orders and ensure your privacy. If you are unable to set-up a Dashing Diva account after following these instructions, feel free to contact us with any questions you have. We're here to help.
(Top)


 
website counter
Privacy Policy  |  Terms of Use  |  Customer Service |  Contact Us
© 2010 Dashing Diva Franchise Corp. www.dashingdiva.com. All rights reserved.